2023 Most Satisfied Customers Award | Banking

2023 Most Satisfied Customers Banking Award

Canstar’s Customer Satisfaction Awards are based on the level of contentment customers feel toward a particular provider. In this case, how satisfied they are with their choice of bank. For this award, the bank customers are the survey respondents. This award, which is based on customer experiences, complements our Star Ratings and Awards, which are calculated by Canstar’s expert researchers.

Released August, 2023

2023 Most Satisfied Customers Award | Banking

Award Winner

Numbers crunched by Canstar Researchers

Read Methodology
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7
Banking Providers Assessed
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4240
Banking Customers Surveyed
winner trophy icon
1
Award Winner

TSB Bank Rated NZ’s Best Bank by Everyday Kiwis

TSB Bank has done it again, taking home yet another Canstar award: Most Satisfied Customers | Banking Award 2023. Its latest win brings its 2023 tally of top accolades to three:

  • Most Satisfied Customers | Banking Award
  • Most Satisfied Customers | Credit Cards Award
  • Bank of the Year | Home Loans
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TSB Bank Wins Canstar's Most Satisfied Customers | Credit Cards Award 2023

Congratulations to TSB Bank, the winner of Canstar’s award for Most Satisfied Customers | Credit Cards – rated No.1 by Kiwis for delivering great value and all-round consumer satisfaction.

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TSB Bank is Canstar’s Bank of the Year Home Loans 2023

In a competitive home loan market, one lender stands out above the rest, for its great rates, value and customers service: TSB Bank, the winner of Canstar’s Bank of the Year | Home Loans 2023.

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Most Satisfied Customers Award | Banking

Award Winner

About Star Ratings

Canstar's Star Ratings are unique. We evaluate literally thousands of products from hundreds of financial institutions. Our expert researchers analyse every product by comparing price and features to determine what represents value.